Not only is this breach incredibly bad - exposing SSN, DOB, bank account numbers, address - the company slow walked reporting what was happening in real time.
The Hackers were openly posting about the incompetence of Mr. Cooper’s IT team, so security firms and journalists knew that Mr. Cooper was compromised even though the company stated it was ‘just an outage’ then they claimed it impacted 4 million users, when it turned out to over 14 million. Unreal.
Did anyone that uses them receive an email from them about it? I sure as hell have not…
Nothing here! My mortgage was bought by Mr. Cooper in September so I just made it into the system before this breach. This article is the first I am hearing that my SSN and Bank Account info was breached :(
And here I was thinking that disclosure was required by law.
I did, about a month ago.
EDIT: Went back and looked at it. It was just a generic notification that an incident had occurred and that they were taking steps to address it. No details.
Same. When I called to see how it would affect me I was told it was an outage, not a breach.
They emailed about an outage and delayed payments around that time
not yet
They should have to pay out damages for shit like this
I don’t think any loan holders would be affected. They would have to pay to repair their servers and other systems. There should probably be stricter regulations on digital security for important companies like this.
I think companies like Mr. Cooper just manage the mortgages on behalf of Freddie Mac, so unfortunately the hackers can’t do everyone a solid and just delete them.
Unless they are truly incompetent, there’s no way they could do that regardless. They’d need a no-backup solution, or at least no cold backups.
I see you don’t work in tech at a large corporation. FYI, even if some of the engineers are good, 99% of management is so incompetent it’s flabbergasting.
The big dumb ass Corp, a fortune 100, that I work for had a jr admin… gave him admin on the vmware cluster. The dude deleted 70% of the VMs before anyone noticed. No backups. All hands on deck rebuilding critical systems for a week.
I’ve worked for large corps before, all had backups, and whenever money was at risk there were cold backups as well.
Even the clients who were failing and going bankrupt kept backups, actually.
Oh yeah, back in October. i was like “WTF? AGAIN?!”
So good to know that anyone who wants to can buy our PII and leave it vulnerable to mischief.
Is Mr. Cooper still hangin’!?
No man. It was Hanging with Mr Cooper. Mr. Cooper has been in the dump for years and everybody still hanging with him is dragging too.
I looked up the real Mr. Cooper and he’s had some tough times, but he’s still kickin’!
He appeared in the 2002 song “Oakland Raiders” by Oakland rap group Luniz. Delivering a humorous monologue as the song faded out, Curry asserted his status as a pimp and stated his fondness for big dank.
Warms the ol’ heart cockles.
Has Mr. Cooper had some tough times? I had no idea. It’s been a while since I hung out with him. I’ll reach out.
On May 17, 2007, an Aerosol spray dispenser that had fallen behind a water heater exploded, and Curry, who was doing laundry at the time, was burned on more than 20% of his body, including his arm, back, and side. He spent many months recuperating at his home. According to an Associated Press interview posted on CNN.com on February 17, 2008, Curry went on The Montel Williams Show to discuss his recovery, and mentioned he considered suicide after waking from a three-day, medically induced coma, but decided against it with the help of friends and fellow comedians, such as Sinbad and Bill Cosby.
